CCTV Maintenance & Repair

Clear Footage When It Matters

Regular lens cleaning and camera alignment ensures you capture usable, high-quality footage — not blurry or misaligned images that are unusable for identification or evidence.

Prevent Data Loss & Recording Gaps

Hard drives fail without warning. We verify HDD health, check recording schedules, and identify storage issues before they cause gaps in your security footage history.

Extend Equipment Lifespan

Preventive maintenance significantly extends the life of cameras and recording equipment, reducing costly replacements and protecting your original installation investment.

Repair Services

Beyond scheduled maintenance, we also provide repair services for CCTV systems experiencing specific issues:

• Camera not recording — diagnosis and fix
• Blurry or distorted video output
• DVR/NVR not powering on
• No remote access — network and router troubleshooting
• Hard drive failure — replacement and data recovery attempt
• Physical camera damage replacement
• Cable re-routing and replacement

Brands We Service

Hikvision · Dahua · CP Plus · Reolink · Axis · Hanwha · Uniview · Godrej & all other brands

Cameras showing black screen or no image

Power supply, cable, or camera module fault.

Video recording stopped without notice

Full hard drive, HDD failure, or schedule misconfiguration.

Cannot access cameras on mobile remotely

DDNS, port forwarding, or app configuration issue.

Night vision not working

IR LED failure or night mode setting misconfiguration.

DVR/NVR password forgotten

We perform secure factory reset procedures to restore access.

Blurry or distorted footage

Dirty lens, damaged cable, or compression setting issue.

Contact Us

Call, WhatsApp, or fill the form. Tell us your issue or schedule a routine maintenance visit.

Technician Visit

Our certified technician visits at your scheduled time with the necessary tools and spare parts.

Service & Testing

We complete all maintenance or repair tasks, then test every camera and the recording system thoroughly.

Report & Handover

We provide a service report documenting everything done and any recommendations for future improvements.

✔ Brand-agnostic service

We service all CCTV brands — you’re not limited to one manufacturer’s support system.

✔ Experienced, verified technicians

Every technician is background-checked and trained on current systems.

✔ Same-day service often available

For urgent camera failures, we prioritize same-day technician dispatch.

✔ AMC plans available

Sign up for a CCTV AMC plan for scheduled servicing and priority response all year.

How often should a CCTV system be serviced?

For most environments, we recommend servicing every 3–4 months. Outdoor cameras, dusty environments like factories, and critical-use systems (banks, hospitals) benefit from more frequent checks every 2 months.

Can you service CCTV systems that were not installed by Cadlinc?

Yes. We service CCTV systems regardless of who installed them or which brand is installed. Our technicians are trained on all major brands and can work with any system.

My DVR is asking for a password and I don’t know it — can you help?

Yes. We can perform a secure factory reset procedure for most DVR and NVR models to restore access. This typically clears the password but retains existing recordings depending on the model.

Is there a warranty on your repair work?

Yes — we provide a 30-day warranty on labor for all repair work. Spare parts carry manufacturer warranty of 3–12 months depending on the component.

How do I sign up for a CCTV AMC plan?

Contact us through the form below or call/WhatsApp us. We’ll schedule an initial site visit to document your system, then provide a custom AMC quote based on the number of cameras and your specific requirements.