AMC Plans
Printer AMC — Annual Maintenance Contract
Keep your office printers running reliably all year with Cadlinc Infotech’s Printer AMC. Scheduled servicing, priority breakdown response, and discounted parts — all under one predictable annual cost.
Why a Printer AMC Makes Business Sense
Unplanned printer breakdowns stop document workflows and cost more in emergency repairs than a preventive AMC plan. Here’s why our customers choose annual contracts over ad-hoc repairs.
Predictable, Budgetable Cost
One fixed annual cost covers scheduled maintenance and labour for repairs — no unexpected bills when a printer breaks down during a critical deadline. Easier to budget and get finance team approval.
Priority Response for Breakdowns
AMC clients receive priority over walk-in and non-contract customers. When a printer breaks down, we aim to have a technician on-site the same or next business day — minimizing downtime.
Prevention Over Reaction
Bi-annual scheduled servicing identifies wear and potential failure points before they cause breakdowns — keeping printers in optimal condition and extending their operational life.
What’s Included in Your Printer AMC
Our Printer AMC is a comprehensive agreement covering all aspects of printer upkeep throughout the year. Here’s exactly what every AMC client receives:
📅 Bi-Annual Scheduled Service Visits (2/year)
Two planned visits per year for comprehensive preventive maintenance — internal cleaning, roller servicing, print head check, print quality calibration, and consumable status review.
🔨 All Labour Charges Included
All technician visit charges and labour costs for repairs are included in the AMC — no additional service call fees or hourly charges for any repair work during the contract period.
💰 20–30% Discount on Spare Parts
When consumables or components need replacement (drums, fusers, rollers, belts), AMC clients receive a significant discount on parts compared to standard pricing.
📞 Unlimited Phone & Remote Support
Call or WhatsApp anytime during business hours for driver troubleshooting, network configuration issues, or print quality advice. Many issues can be resolved remotely without a site visit.
⚡ Priority Breakdown Response (Same/Next Day)
When a covered printer breaks down unexpectedly, your AMC gives you priority scheduling — same-day response target within our service area, next-day for other locations.
📄 Service Reports for Every Visit
After every scheduled and emergency visit, we provide a written service report documenting work done, parts used, observations, and recommendations for your records.
AMC at a Glance
SCHEDULED VISITS
2 per year (bi-annual)
LABOUR CHARGES
All included (no extras)
PARTS DISCOUNT
20–30% off list price
REMOTE SUPPORT
Unlimited (phone/WhatsApp)
BREAKDOWN RESPONSE
Same / next business day
CONTRACT TERM
Annual (12 months)
Problems the AMC Prevents
Paper jams during critical print jobs
Roller servicing during scheduled visits prevents the buildup of wear that leads to chronic jamming.
Sudden breakdown with no repair support
Priority AMC response means a technician is dispatched the same or next business day — not waiting a week.
Inconsistent print quality degrading over time
Regular calibration and drum inspection ensures consistent, professional print quality throughout the year.
Unbudgeted emergency repair costs
AMC converts unpredictable repair expenses into a single, predictable annual cost that can be planned in advance.
Who Benefits Most from Printer AMC
Printer AMC plans deliver the best value for businesses and institutions with multiple printers or high-volume printing requirements.
Offices with 3+ printers
Centralized contracts simplify vendor management and ensure all printers are maintained.
Schools and colleges
High print volumes and exam printing dependencies require reliable, well-maintained printers.
Hospitals and clinics
Prescription and report printing cannot wait — priority response is essential.
Government offices
High document volumes and compliance requirements demand consistent printer availability.
How to Get Started with Printer AMC
Contact Us
Tell us how many printers you have, the brands and models, and your approximate monthly print volume.
Initial Inspection
We visit your premises, inspect all printers to be covered, document their current condition, and note any existing issues.
AMC Agreement
We provide a detailed AMC proposal with all terms clearly stated. No hidden clauses. Once agreed, the contract starts.
Ongoing Support
Scheduled visits happen at agreed intervals, and you can call us anytime for support or breakdown response throughout the year.
Frequently Asked Questions
Does the AMC cover all types of printers?
Yes — our AMC covers laser printers, inkjet printers, multifunction devices (MFPs), and dot matrix printers. All major brands are supported. Wide-format and specialized production printers may require a custom AMC plan.
Are toner and ink cartridges covered under the AMC?
Consumables like toner and ink cartridges are typically not included in the AMC (as usage varies significantly by customer) but are available at discounted rates for AMC clients. Mechanical components like drums, fusers, and rollers are covered under the parts discount.
What happens if a printer cannot be repaired?
In cases where a printer is beyond economical repair, we provide an honest assessment and recommendation for a replacement model — and can assist with procurement and setup of the new unit at a preferential rate for AMC clients.
Can I add more printers to the AMC during the year?
Yes — additional printers can be added to an existing AMC contract on a pro-rated basis at any time during the contract year. Contact us to update your agreement.
How is the AMC price calculated?
Pricing is based on the number of printers, their type (laser/inkjet), model complexity, and your location. We visit your premises before providing a quote to ensure accurate and fair pricing — no guesswork from our side.
Protect Your Printers. Control Your Costs.
Get a custom Printer AMC quote today. We’ll visit your premises, assess your equipment, and provide a transparent proposal — no obligations, no pressure.
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